
Ms Ouk Chansopheap is the Deputy Director of International Customs Cooperation at Cambodia’s General Department of Customs and Excise (GDCE). She is responsible for negotiating Free Trade Agreements, coordinating bilateral and multilateral cooperation in customs matters, and leading teams to attend meetings and international discussions. Her team size varies depending on the assignment when coordinating bilateral meetings and important events.
How is gender equality achieved in Customs?
Women’s leadership has grown within GDCE, but challenges remain. She is the only female deputy director among four deputy directors in the department and one of three female deputy directors among fifty in GDCE. Meanwhile, women represent only 16% of the administration’s workforce (1,300+ officers).
A major shift happened eight years ago when the first female deputy director general was appointed, and last year, only three female deputy directors were promoted. Previously, there was no female leadership at this level.
Government commitment to gender equality is increasingly recognised, with Cambodia’s policies emphasising gender balance across ministries and institutions.
What are the challenges and strategies for advancing women in Customs?
Customs is a male-dominated field, but strong leadership from top management-especially the Director General of GDCE- along with internal advocacy—led by senior women and supportive male counterparts—has helped create opportunities. Women were previously hesitant to attend international meetings due to stereotypes and concerns about security and harassment. Mentorship, self-respect, and professional training are helping break these barriers.
A key initiative is gender mainstreaming within customs reform and modernization (2024-2028), ensuring women’s inclusion in decision-making at all levels.
What can Business and Civil Society do to champion gender equality?
Encouraging equal access to education for boys and girls is fundamental to career development. Addressing domestic violence and gender stereotypes through outreach programs, particularly in rural areas, is critical.
GDCE has introduced targeted recruitment policies for female customs officers at the capital and provincial levels, ensuring they can compete fairly.
Reflections on Gender Balance
Sopheap acknowledges the importance of family support, particularly from her husband, in enabling women to succeed in leadership roles. She advocates for shared household responsibilities and highlights how mutual support can help balance family and career.