About RT4D

The Regional Trade for Development (RT4D) Facility supports ASEAN Member States to maximise benefits from the upgraded ASEAN-Australia-New Zealand Free Trade Agreement (AANZFTA) and the Regional Comprehensive Economic Partnership (RCEP) Agreement. Under the operation of the RT4D, the Trade and Gender Equality Incubator (TGEI) with funding support from Australia’s Department of Foreign Affairs and Trade (DFAT) pilots ideas and methods, drawing on promising practice to advance gender equality in trade-related policy, technical cooperation, and development programming.

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Project Summary

The General Department of Customs and Excise (GDCE) of the Royal Government of Cambodia is committed to advancing gender equality across the whole organisation at policy, culture, and practice levels. TGEI supports General Department of Customs and Excise (GDCE) through the project “Progressing Gender Equality for All,” which aims to enhance gender equality and inclusion across GDCE’s policies, practices, and services. The project developed an Organisational Gender Equality and Diversity Action Plan for July 2024- December 2026 with the following intended outcomes:

  • Outcome 1: Improved institutional capacity on gender equality and diversity (GED).
  • Outcome 2: A safe workplace policy, practice and culture for all staff and customers.

  • Outcome 3: Gender responsive and inclusive trade facilitation for SMEs.

  • Outcome 4: An internal recruitment system prepared to employ and accommodate persons with disabilities in the workplace.

  • Outcome 5: Staff and customers with disabilities can access GDCE facilities with a high level of safety and comfort.

  • Outcome 6: Increased institutional capacity of GDCE to monitor and report the progress of GED initiatives.

  • Outcome 7: Increased job satisfaction, particularly among female staff, staff with health conditions and those with caregiving responsibilities, as well as the provision of flexible work options for all staff.

  • Outcome 8: Improved capacity of GDCE staff to integrate GEDSI principles into their communications.

The Opportunity

From March to December 2025, a consultancy firm was contracted to provide technical support for delivery of activities under Outcome 2, 4, 5, 6 of the GED Action Plan. For January-December 2026, the RT4D Facility is seeking a consultancy firm (the Consultant) to support delivery of activities under Outcome 2, 3, 4, 7 and 8 of the GED Action Plan, and to provide project monitoring, evaluation and reporting. The preferred Consultant will have access to all output reports produced during March-December 2025.

Outcome 2: A safe workplace policy, practice, and culture for all staff and customers.

  • Lauch and disseminate the handbook on workplace GBV prevention (in Feb or Mar 2026).
  • Provide technical support in applying the (SOP) to handle case reporting.

Outcome 3: Gender responsive and inclusive trade facilitation for SMEs - Support GDCE to roll out the dissemination plan of the two videos.

Outcome 4: An internal recruitment system prepared to employ and accommodate persons with disabilities in the workplace - Provide technical support to implement the recommendations from the disability inclusive recruitment report.

Outcome 7: Increased job satisfaction, particularly among female staff, staff with health conditions and those with caregiving responsibilities, as well as the provision of flexible work options for all staff - Review current policy and practice and propose flexible work options to support employees with diverse health needs, caregiving responsibilities and domestic work.

Outcome 8: Improved capacity of GDCE staff to integrate GEDSI principles in their communications - Develop a Guidance Note on using diverse images and gender-neutral language in communications.

This will include provision of consultants, organisation of training and workshops, and knowledge management and reporting.

Terms of Reference

Financial Proposal Template

General competencies and qualifications the Consultant should demonstrate include (but are not limited to):

  • A skilled and experienced team of experts with technical, stakeholder management, workshop facilitation and GEDSI expertise, bandwidth, and capabilities to support the RT4D Facility in delivering all outputs in line with the remit and timelines set out in this Scope of Services. The Consultant should include the following positions:

    1. A Cambodian project team leader: Responsible for overseeing the entire project, ensuring timely execution of activities and achieving the project performance; and for providing technical support for activities under outcome 3 and for research documenting experience and lessons learned. To effectively perform the role, the person should have extensive experience in project management, preferably with technical expertise in customs and trade facilitation.
    2. A Cambodian Gender Equality or GBV specialist: Responsible for technical support for activities under Outcomes 2, 7 and 8 of the GED Action Plan, and for research documenting experience and lessons learned. The specialist should have significant experience providing technical assistance on gender equality and workplace GBV prevention, and strong research skills.
    3. A Cambodian specialist in disability inclusion: Responsible for technical support for activities under Outcome 4 of the GED Action Plan. The specialist should have substantial experience supporting disability inclusion in the workplace. Familiarity with customs human resources policies and procedures is an advantage.
    4. A project administrative assistant: Responsible for providing administrative coordination between RT4D/TGEI staff and the Consultant’s team for all project activities. Specifically, the role will provide project delivery support, operational support and assistance with project reporting.
  • Proven report-writing experience, with the ability to incorporate comprehensive feedback at multiple stages in a timely manner.
  • Demonstrable experience designing, facilitating and delivering on-site consultations and workshops that effectively engage diverse stakeholder groups.

Please note that only shortlisted candidates will be contacted.

Apply before 11:59 pm (AEST) 14 December 2025.

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